Shipping policy
SHIPPING & DELIVERY POLICY
Last updated March 12, 2024
This Shipping & Delivery Policy is part of our Terms of Service ("Terms") and should be read alongside our main Terms: https://store.quietcoolsystems.com/policies/terms-of-service.
Please carefully review our Shipping & Delivery Policy when purchasing our products. This policy will apply to any order you place with us.
WHAT ARE MY SHIPPING & DELIVERY OPTIONS?
We offer free Standard shipping on all orders. We only ship to the continental United States. We do not ship to Hawaii.
Shipping times vary and are displayed at the top of the product page above the Product Name.
Please take note if the item you have ordered is backordered and will have a longer shipping time, which could be anywhere from 15 to 90 days as stated on the product page. Additional information about backordered delivery times are below.
Backorders
Backordered items will display expected shipping times at the top of the product page above the product name.
For example an item may have a note above the product name that says "Ships within 30 to 60 Business Days". Order confirmation emails will also provide contact information to confirm shipping times.
You may reach out to the customer service team for your order's estimated arrival.
Customerservice@qc-mfg.com
Phone: 951-325-6340
The Shopify App does not provide correct shipping times for backordered items. This is a limitation with the Shopify App.
DO YOU DELIVER INTERNATIONALLY?
We do not offer international shipping.
ARE THERE OTHER SHIPPING RESTRICTIONS?
Orders cannot be shipped to P.O. boxes
Orders only ship on business days, which are Monday - Friday.
WHAT HAPPENS IF MY ORDER IS DELAYED?
If delivery is delayed for any reason, we will let you know as soon as possible and will advise you of a revised estimated date for delivery.
QUESTIONS ABOUT RETURNS?
If you have questions about returns. please review our Return Policy: httos://store.auietcoolsvstems.com/policies/refund-policy
HOW CAN YOU CONTACT US ABOUT THIS POLICY?
If you have any further questions or comments, you may contact us by:
Phone: 1-888-QUIETCOOL
Email: info@qc-mfg.com